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SHIPPING

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  1. Items up to 1kg are shipped by Royal Mail, to the UK and all Global Destinations.
  2. Items over 1kg are shipped by DHL to the UK and all Global Destinations.
  3. A parcel tracking service is available for parcels over 1kg. Please call our offices once your order has been processed for your individual parcel tracking number, which can then be used on www.dhl.co.uk
  4. We believe in Fair Trading, and no profit or overheads are added to the standard shipping rates charged by the Carrier
  5. All shipping rates are inclusive of current Fuel Surcharges, and V.A.T. in countries where this is applicable.
  6. Items on the web site have a weight that relates to either its ‘scale weight’ or its ‘volumetric weight’ – whichever is the greatest, again, this is calculated by us on the web site. Volumetric weight is a mathematical formula provided by the Carrier to account for large boxes that are not necessarily heavy, but take up considerable shipping space.
  7. Prices shown for shipping on the web pages are in Pounds Sterling.
  8. Trade enquiries for shipping will require individual shipping quotations for each order.
  9. Shipping rates will be reviewed periodically, or as the Carrier applies increases, rates shown at point of order will apply.
  10. Discreet packaging and labelling is used.
  11. 11. We cannot accept any responsibility for loss or damage once the goods leave our premises. Goods under 1kg are insured by the Carrier for the Current Market Value or £ 30.00 whichever is the least. Items over 1kg can be insured by the Carrier at a cost of £9.00 for goods up to a value of £600.00, items over this value have a premium of 1.5% of goods value applied, please state that insurance is required when placing your order.
  12. Should you have any further enquiries regarding shipping please contact our offices, where someone will be happy to assist with your enquiry.

For further information please contact us via email or call Marquis de Sade on +44 (0) 2392 554470